The Website Development Process: Phase VI: Ongoing Updates (Website Maintenance)

Ongoing maintenance and other benefits provided by Support Unlimited include:

• Monthly Reporting Analysis – a statistical overview of the traffic to the client’s site during the past month
  
  
• Company Updates – information on the site needs periodic updating to accurately reflect the client’s products and services – Support Unlimited provides these updates to ensure the site remains current
  
  
• Browser Maintenance – Support Unlimited continues to ensure the site is easily viewed and navigated using the most popular Internet browsers
  
  
• Keyword Search Tag Maintenance – To ensure the website comes up when viewers conduct related searches, Support Unlimited creates ‘hidden’ key words within the coding of the site (also known as meta tags). Keeping the meta tags current ensures the site will continue to be visited by the search engines and spiders searching for new information on the Internet. Support Unlimited also encompasses page titles and descriptions that are relative to the content within the website to ensure maximum effectiveness of the search engine spiders when crawling the website.
  
  
• Monthly Hosting – “housing” the site and the email functionality tied to the website on a Support Unlimited server can ensure the site remains available to end-users seven days a week, 24 hours a day
  
  
• Backup – Support Unlimited has a fully functional back-up system to minimize the risk of not being able to access the website
  
  
• Technical Support – Support Unlimited is available to assist clients with any issues related to their website or email functionality. In addition, Support Unlimited has created a number of tools for clients that are available through this website.
  
  
• Remote Email Access – when clients have email through Support Unlimited, they can access their email from anywhere in the world – all that is needed is an Internet connection.

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