With respect to Clients privacy at Support Unlimited. We exercise no control over the content of the information passing through Support Unlimited, Inc. (Support Unlimited). As a Client, you are fully responsible for the privacy of, content of and liability of your own communications. The persons and organizations, including Support Unlimited Clients, who publish materials and information which are accessible through Support Unlimited are solely responsible for the content of such materials and information and are solely responsible to know and to comply with all laws applicable to the publication of such materials and information. Support Unlimited does not accept responsibility for the content of the materials and information published by others which are accessible through the Support Unlimited’s networks and does not accept responsibility for the violation of any laws resulting from such publication.
With the exception of information specifically authored by or on behalf of Support Unlimited, Support Unlimited does not develop or publish, nor does Support Unlimited review, censor or edit the materials and information which are accessible through Support Unlimited, or the materials and information which are accessible through the other computer networks which may be connected to Support Unlimited. Support Unlimited does not censor, limit or control the information that comes in and out of our system, except in accordance with the provisions of this agreement and where applicable law.
We will rely on the complaints from any of the following:
- Other Users on Support Unlimited’s system
- Users on other hosts on the Internet
- Any other information we may receive
We will take immediate action against any of Support Unlimited’s Clients who abuses any of Support Unlimited’s facilities, services or resources. Support Unlimited will review all complaints or instances of inappropriate utilization of facilities, services or resources. Support Unlimited will decide at its sole discretion what action is to be taken, including the suspension or termination of account services. If you have any complaints about other Clients’ utilization of Support Unlimited’s services or facilities please contact us at once.
By using Support Unlimited’s facilities, services or resources, Clients is indicating acceptance to the terms and conditions set forth in this document. All Clients must be of legal age and may be required to provide proof of age. As a Clients, you may not resell this service or access to this service in any way unless prior arrangement has been made.
As a Client of Support Unlimited, you may have an additional Authorized Representative who is vested with the same authorities as the Clients. For your protection, Support Unlimited will never release information to other parties unless required to do so by the appropriate authorities. Prior to such disclosure, Support Unlimited will make a reasonable effort to notify the Clients or the Authorized Representative.
Your account may be used by yourself, members of your immediate family or an Authorized Representative of your company. Use of your account by someone other than yourself, immediate family members or an Authorized Representative of your company may cause your service to be terminated. Unattended use of your account (line camping) is strictly prohibited. Processes run by your account must be run interactively. Unattended processes will be terminated. Bots and spamming are not allowed.
All Business Accounts are allowed to have Commercial Web Pages as a separate cost option. Commercial Web Pages are defined as web pages promoting or advertising a service, product or entity for sale or hire. Support Unlimited reserves the right to refuse services based on Web Page content or resource utilization.
Subscriptions are for Personal Accounts only. Subscriptions cover base rates only. All hours over the base rate will be billed at the current full rate for your account type. Charges for hours over the base rate will be billed the month after service and are due upon receipt.
Support Unlimited’s services are provided on an as available basis and Support Unlimited makes no warranties of any kind, whether expressed or implied in connection with the products or services provided hereunder. Support Unlimited SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Neither Support Unlimited nor Support Unlimited’s officers, employees, directors, agents or staff shall be responsible for any liability or damages you suffer or others may suffer, which arise out of or relate in any way to this Agreement or your use of the services provided hereunder. This includes, but is not limited to, any liability for lost profits, loss of opportunity, loss of data, or any other loss including that which may result from any use, misuse, delay, non-deliveries, mis-deliveries, service interruptions, negligence, errors or omissions. Use of any information obtained via Support Unlimited’s network is at your own risk.
Support Unlimited specifically denies any responsibility for the accuracy or quality of information obtained through our services.
System Use Policies:
It is the responsibility of all Support Unlimited’s Clients and their constituents who have access to Support Unlimited and to the networks of other providers, to comply with the Support Unlimited’s Service Agreement and the acceptable use policies governing those networks. It is the responsibility of all Clients and others who have access to Support Unlimited to:
- Use Support Unlimited’s facilities, services or resources in a manner which does not violate any applicable laws or regulations;
- Respect the privacy of other users, and to not intentionally seek information on, obtain copies of or modify files, other data or passwords belonging to other users without permission;
- Respect the legal protection provided by copyright, trademark, licenses and other laws to programs, data and documents. You may not upload to Support Unlimited any data or software that is subject to distribution or copyright limits. You have the sole liability for any data or software uploaded to Support Unlimited;Minimize un-authenticated or anonymous access accounts and the transmission or distribution of messages or articles from those accounts;
Use Support Unlimited’s facilities, services or resources in a manner which does not interfere with or disrupt other network users, services or equipment. Such interference or disruption includes, but is not limited to:
- Wide-scale distribution of messages to inappropriate forums or mailing lists,
- Sending unsolicited bulk email (SPAM)
- Propagation of computer worms or viruses
- Use of the network to make unauthorized entry to other computational, information or communications devices or resources.
This includes unauthorized security probing activities or other attempts to evaluate the security integrity of a network or host system without permission.
All users are expected to use good judgment. A flexible, friendly atmosphere can be maintained if every Clients uses the service with care. As the Clients, you are responsible for actions taken by your account and are required to follow all applicable laws and statutes.
Account Suspension/Cancellation Terms and Conditions
Unless under contractual obligation, Support Unlimited’s Clients have the right to cancel their accounts at any time, for any reason. You must cancel five days before your next billing period to avoid being charged for the following month.
Support Unlimited reserves the right to suspend and/or cancel any account in accordance with the provisions of this Service Agreement or for any reason not prohibited by law.
If your account is suspended or interrupted, you are not relieved of the obligation to pay the monthly account charges. Only a written notice to cancel this agreement relieves you of future charges. If you send us written notice via E-Mail, we will contact you or your authorized representative by phone to confirm your decision to cancel this agreement. If you cancel this agreement, payments for pre-paid months beyond the current month shall be refunded unless under contractual obligation.
All accounts will be billed monthly for service completed in the prior month. All invoices are due and payable upon receipt unless prior arrangements have been made. Billing cycle is approximately 30 days. All returned checks will be subject to a $20.00 fee for each time they are rejected by Clients bank. Account access may be interrupted if a bad check is not paid in full with all applicable fees at our offices within 5 days of receipt from Clients bank. Clients agrees to make payment in full to Support Unlimited for all amounts due according to Support Unlimited’s invoice(s). Clients also agrees to pay Support Unlimited, as interest, an amount equal to 1.5% per month, or the maximum provided by law (whichever is less) for invoice amounts that are greater than 60 days past due. Should Clients default in any such payment(s), Support Unlimited shall have the right, without notice to Clients, to declare all invoice amounts due and payable.
In the event Support Unlimited should commence any action or actions, or otherwise seek to enforce this agreement against Clients, Clients agrees to pay reasonable attorney(s) fees, court costs and other expenses incurred by Support Unlimited, whether or not suit is filed. Support Unlimited reserves the right to assess legal fees, including attorney and court fees, upon any Clients, who by their action or inaction directly or indirectly causes Support Unlimited to be a defendant, co-defendant or to have to testify in any civil or criminal legal action or arbitration.
This agreement is strictly confidential and is not transferable or assignable without prior written consent of Support Unlimited. Clients agrees that any change in liability for any debts incurred to Support Unlimited due to a change in Clients’ form of business, shall not be effective as to Support Unlimited, until Support Unlimited receives actual notice of the change by certified mail.
Enforcement and Violations
Each of Support Unlimited’s Clients shall be responsible to distribute, publicize and enforce the Support Unlimited Acceptable Use Policy at their sites. In addition, each Support Unlimited Clients shall provide this policy to appropriate administrative authorities at all sites connected to theirs via connections not directly supported by Support Unlimited.
Even though Support Unlimited does not review, censor or edit the materials and information which are accessible on Support Unlimited’s network or other networks which may be connected to the Support Unlimited network, if Support Unlimited becomes aware that a Support Unlimited Clients is in violation of the law or this Service Agreement & Acceptable Use Policy, Support Unlimited reserves the right to impose disciplinary action up to and including, the expulsion of the Clients from Support Unlimited, termination of Support Unlimited’s services, and forfeiture of all fees paid to date. Evidence of illegal or prohibited activities may be disclosed to law enforcement authorities..
Modifications to this Policy
Support Unlimited, Inc. reserves the right to modify this policy at any time. E-mail: [email protected]